Radical customer orientation
Both end-customers and supply chain actors value reliability and predictable deliveries. Solutions for shipment tracking and distribution of delivery information show the position of goods in real time. This allows all supply chain stakeholders to proactively learn about the status of orders and be notified promptly if problems arise. As a result, customer satisfaction and loyalty are increased. At the same time, digitalised returns management improves the customer experience and confidence in your performance.
Legal security
As part of disposition management, mobile IoT sensors enable you to monitor products and shipments in real time throughout the transportation process. Data collected this way can prove your compliance with regulations, quality standards and contract terms. For example, IoT solutions automatically generate logs that provide you with complete proof of cool chain compliance to customers and legal certainty. This traceability can help minimise costs and meet legal requirements in the event of quality issues or recalls.
Cost savings through greater efficiency
Distributing delivery information and analysing IoT data enables you to communicate your product delivery data to everyone in the supply chain, creating optimisation opportunities. With the help of the digital delivery slip, the time it takes to receive goods can also be shortened. In addition, quality management of the logistics chain ensures that goods are transported properly and that rejects, delays and empty runs are reduced.
Effective resource utilisation
IoT solutions can improve your resource utilisation. For example, load planning assigns individual goods to vehicles and ensures optimal use of loading space capacity, depending on the sequence of stops on the tour. In addition, you can create more accurate forecasts and optimise inventory levels to avoid overstocks or bottlenecks. Organising waste disposal and returning packaging materials provides you with savings on disposal costs.
End-to-end transparency
IoT solutions collect and share real-time data about each step of the delivery process. This real-time distribution of delivery information enables smooth operations for manufacturers, logistics providers and distributors. At the same time, this enables accurate ETA calculation and detailed transport cost accounting. Through shipment tracking, delivery bottlenecks can be identified, stakeholders in the logistics chain can be informed in a timely manner, and disruption-free data exchange can be ensured.
Ensuring delivery
IoT devices can collect data about customer behaviour and their product preferences. This allows you to offer new and personalised services to customers and counteract demand volatility. With the help of disposition management, you can monitor product consumption, trigger automatic reorders, and inform customers when a desired product is back in stock. In the process, fully digital order management enables efficient processing.